Privacy Policy

Introduction

At Sanrayn, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

Information We Collect

We collect the following information when you interact with us:

  • Personal details - name, email address, phone number
  • Delivery information - shipping address
  • Payment information - transaction details (we do not store card details)
  • Device information - browser type, IP address, and browsing behavior on our website
How We Use Your Information

We use your information solely for the following purposes:

  • Processing and delivering your orders
  • Sending order confirmations and delivery updates
  • Responding to your queries and customer support requests
  • Sending promotional offers or updates (only if you have opted in)
  • Improving our website and customer experience
How We Protect Your Information

We take the security of your personal data seriously:

  • All data is stored on secure servers
  • Payment transactions are processed through trusted and encrypted payment gateways
  • We never store sensitive payment details such as card numbers
  • Access to your personal data is strictly limited to authorized personel only
Sharing Your Information

Sanrayn does not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Courier and delivery partners to fulfill your order
  • Payment processors to complete transactions
  • Legal authorities if required by law
Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our website so we can improve it. You can choose to disable cookies in your browser settings at any time.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at help@sanrayn.com.

Third Party Links

Our website may contain links to third-party websites. Sanrayn is not responsible for the privacy practices of those websites and encourages you to read their privacy policies.

Changes to This Policy

Sanrayn reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Address: 1469 NOSTRAND AVE BROOKLYN NY 11226

  • Email: help@sanrayn.com

  • WhatsApp

  • Customer Service: Our customer service is available from Monday to Friday between 10:00 am to 06:00 pm.